KFC Strood - Commercial Road

Welcome to KFC Strood - Commercial Road, a delightful spot nestled within the Strood Retail Park in Rochester. This beloved fast-food establishment is known for its renowned fried chicken and vibrant atmosphere, making it a go-to destination for chicken enthusiasts and families alike.

Located at Unit 3, Commercial Rd, Rochester ME2 2, KFC Strood prides itself on speedy service, catering to the needs of those on the go. As you step inside, you're greeted by the aromatic scent of freshly fried chicken that beckons you closer. The restaurant's layout aims to provide a casual and inviting space, where diners can enjoy their meals comfortably. However, it’s important to note that experiences can vary; while some have praised the efficiency of the team, notably mentioning standout staff member Sharana for her exceptional customer service, others have highlighted inconsistent service levels and cleanliness issues.

• Customer Service: The service at KFC Strood has received mixed reviews. Commendations highlight staff like Sharana, who is described as knowledgeable and attentive. She seems to make the dining experience more pleasant by genuinely listening to the needs of customers.
• Food Quality: As you would expect from KFC, the menu offers a tempting selection of fried chicken, burgers, and sides like crispy fries. However, there have been reports of food served cold and a lack of timely preparation on certain occasions, which can detract from the overall experience.
• Ambience: While the restaurant aims for a family-friendly environment, some patrons have noted that the atmosphere can be overrun by younger crowds, which might not appeal to everyone looking for a quiet meal.
• Cleanliness: It is worth mentioning that several reviews pointed to cleanliness issues within the establishment. Patrons have observed tables that could use prompt cleaning and areas of the floor that appear neglected.

Overall, KFC Strood - Commercial Road has its charm, particularly for those craving the iconic KFC taste and a quick meal. While the restaurant shines in its potential for fast service and flavorful dishes, it does present challenges that might need addressing to ensure a consistently enjoyable experience for all patrons. For dedicated KFC fans, a visit here may still be worthwhile, especially if you're in the vicinity of Strood Retail Park.